Note: before using the IMAP or SMTP please make sure you followed the DNS Guide Given Below.
Incoming Mail (IMAP/POP3):
IMAP (Recommended):
Server: jill.mailwish.com
Port: 143 (non-SSL) or 993 (SSL)
Authentication: Use your email address and password
POP3:
Server: jill.mailwish.com
Port: 110 (non-SSL) or 995 (SSL)
Authentication: Use your email address and password
Outgoing Mail (SMTP):
SMTP:
Server: jill.mailwish.com
Port: 25 (non-SSL), 465 (SSL), or 587 (STARTTLS)
Authentication: Use your email address and password
Security:
We recommend using SSL/TLS for a secure connection whenever possible.
Important Notes:
Ensure that you use your full email address as the username during setup.
If you plan to use SSL for your connection, select the SSL option for both incoming and outgoing servers.
For non-SSL settings, you may need to specify “STARTTLS” for the encryption method when using port 587 for SMTP.
By following these settings, you can configure your email client to work seamlessly with webelio email service. If you encounter any issues or have questions, don’t hesitate to contact our support team for assistance.
If you are having trouble with outgoing or incoming connections, Please contact support at email.support@ssoftwares.in
Which records should i add to make my email working? (SPF, MX, DMARC) [Only for domain end configuration].
For essential outgoing and incoming email functionality with your MailWish Business Email Hosting, these steps are a must to set setup in your domains.
Let’s get started with a straightforward 2-step process:
Step 1: Adjust Your Domain Settings
Log in to your DNS provider and access your domain.
Step 2: Configure Your Domain Records Add the following records to your domain:
Please ensure that only Mailwish records exist; remove any other MX/SPF records, as having additional records may disrupt sending and receiving functionality.
SPF Record (For Outgoing Emails):
Type: TXT
Hostname: @
Value: v=spf1 include:mailwish.com ~all
TTL: 300 or the minimum possible
MX Records (For Receiving Emails):
Type: MX
Hostname: @
Point: jill.mailwish.com
Priority: 10
TTL: 300 or the minimum possible
Type: MX
Hostname: @
Point: jill-relay.mailwish.com
Priority: 20
TTL: 300 or the minimum possible
Optional but Recommended: Protect Your Business from Spoofing To safeguard your business and enhance security, consider adding a DMARC record. Create a new TXT record with the following value:
Make sure to replace “Yourdomain.com” with your actual domain.
To ensure the validity and visibility of these records, we recommend using this online tool: MX Toolbox.
Bonus: Enhance Deliverability with DKIM (Optional) You can further improve email deliverability by setting up DKIM. Check out our guide on How to Set Up a DKIM Record.
Need assistance setting up these records for your domain? Don’t hesitate to contact us anytime! We’re here to help you every step of the way.
For your reference, you can also search in Google for instructions on how to add DNS records with your specific DNS provider using the query: “How to Add DNS Records in [Your DNS Provider].”